Happy Donors – Keeping and Finding the Best Donors
Thursday, June 13

Happy donors are generous donors, but what makes donors happy? Donor relations guru Wayne Olson shows you how to find new donors and tap into the things that make them happy to get bigger and better donations.

Participants will:

  1. Learn how to look at donor relations from the customer service lens.
  2. How to discover what makes donors happy.
  3. How to shepherd the best experience for donors.

Presenter: Wayne Olson is a trainer, author and speaker. His books include The Disney Difference. Wayne has worked with many organizations to improve their donor and customer relations with excitement, humor and energy.

Follow the links for more information and registration:


Register for Morning Presentation: 8:30 a.m. to 10:30 a.m.
Community Foundation of Greater Greensboro
330 South Greene St.
Greensboro, NC 27401

Register for Lunch Presentation: 12 noon to 2 p.m.
Goodwill industries of Northwest North Carolina
2701 University Parkway
Winston Salem, NC 27105

Cost: $10 for Members, $20 for Non-Members

Become an AFP Member Today: As a member benefit for AFP members and Consortium members, these meetings, including a breakfast or boxed lunch, are $10 for AFP members.  Non-members are also welcome to register.  Each registration for non-AFP members will cost $20 and will include breakfast or lunch. In order to take advantage of the breakfast or lunch offer, registrants must RSVP 3 working days before the scheduled webinar.

All of the AFP Web/Audio conferences offered are eligible for continuing education points on your CFRE application for initial certification and/or recertification. All participants must pre-register.